Online Reservation Guidelines​

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1. Sign In to Reserve

• Please sign in first and make a reservation. (Click "Log-in" next to language bar)

• You only need your email address to sign in.
   

2. Please book under your own name

• To ensure proper processing, please make your reservation under your own name and select the specific service you need

 

3. Multiple Services Require Separate Bookings

• If you require more than one consular service, please kindly make a separate reservation for each individual service,

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4. One person can only book one appointment per service

• If there are duplicate appointments booked for the same service, all other reservations except for the earliest reservation will be cancelled without notice.

• The Consulate will cancel all duplicate reservations, as soon as they are spotted. The Consulate will not accept any complaints or requests in regards to duplicate reservations.

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5. Cancellation

• If you are unable to attend your scheduled visit, please cancel reservation at least 8 hours in advance.

• You can cancel your reservation by logging in and visiting menu under your name.

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6. No-Show Policy

• To ensure appointment availability for everyone, please note that two or more no shows may result in temporary restrictions on future bookings

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7. Even if you made a reservation with us, we may have to cancel your reservation due to following reasons:

• If you book duplicate appointments with the same service.

• Due to unforeseen internal circumstances or emergency situations.

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